Shipping

Order processing

Orders are generally processed in 24-48 hours, except on weekends and holidays. Rush processing may be available for an additional fee. Contact orders@redgatestitchery.com to inquire.

Shipping Method

In most cases, packages ship via the US Postal Service. Shipping fees are calculated based on weight. You will receive an email with a tracking number when your order ships.

Shipping Times

Please note these are estimates. Red Gate Stitchery cannot be responsible for shipping delays beyond our control.

Domestic
Standard First-Class Mail: 3-7 business days
Priority Mail: 2-3 business days
Express: 1 business day

Canada
Standard: 1-2 weeks
Expedited: 5-7 business days
Express: 2-4 business days

International
Standard: Typically 1-3 weeks, but as many as 4-6 weeks depending on location

International Shipping Rates & Customs

Tracking services are not available on packages sent internationally, so unfortunately, Red Gate Stitchery cannot be responsible for lost packages. If your package has not arrived, please contact your local post office or customs office.

Customs Fees: Each country has different parameters for customs fees and you may be charged by your local customs office. Red Gate Stitchery does not collect customs fees and is not responsible for any fees charged by your country. Please note that Red Gate Stitchery cannot mark international packages as "gift" for customs purposes. It is against the law.

 

 

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